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Welcome to the Bob’s Famous website.

By accessing our website or our other online communities, you are consenting to the following terms of use and all corresponding legal “stuff” that goes along with it. By accessing or using our online communities, you agree to follow and be bound by these terms. If you don’t agree with our terms of use, unfortunately, we will have to ask you to not access our website.

During your use of the Bob’s Famous website or our other online communities, we may obtain certain information about you, which we will hold in confidence according to these Terms of Use and our Privacy Practices & Commitments. For more on this, please see our Privacy Policy.

The Material posted by Bob’s Famous on Bob’s Famous Online Communities is the property of Bob’s Famous. In other words: All rights, title and interest (including all copyrights, trademarks and other intellectual property rights) to the content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of Bob’s Famous (or to another party that has licensed their material to Bob’s Famous) and is protected by United States and international copyright laws. Bob’s Famous also maintains all rights, title and interest to the content it posts on its other online communities, such as Facebook.

Please Respect the Material on Bob’s Famous Online Communities: You may not reproduce, redistribute or otherwise use any materials without the express written consent of Bob’s Famous. Bob’s Famous trademarks and trade dress may not be used in connection with any product or service that is not Bob’s Famous, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Bob’s Famous.

The Material Included On Bob’s Famous Online Communities Can Be Used For Personal, Informational And Shopping Purposes Only: This means that you agree you will not distribute, publish, transmit, modify, display or create copied works from or exploit the contents of our online communities in any way. You agree to indemnify, defend and hold harmless Bob’s Famous for any and all unauthorized uses you may make of any material on the website. You acknowledge the unauthorized use of the contents could cause irreparable harm to Bob’s Famous and that in the event of an unauthorized use, Bob’s Famous shall be entitled to an injunction in addition to any other remedies available at law or in equity in the exclusive jurisdiction and venue in the courts described below.

To the extent that Bob’s Famous believes that you have violated its intellectual property rights, Bob’s Famous may seek injunctive or other appropriate relief in any federal or state court located in Massachusetts without having to submit that matter to mediation/arbitration as stated below, and you consent to the exclusive jurisdiction and venue in such courts.

Bob’s Famous grants you a non-exclusive, non-transferable, limited license to view this website and the material Bob’s Famous posts on its other online communities, and to download and/or print portions of materials retrieved from our online communities as long as (a) it is used only for informational, non-commercial purposes, and (b) you do not remove or obscure the copyright notice or other notices. No part of, or the content posted by Bob’s Famous on our other online communities, may be reproduced, republished, copied, transmitted, or distributed in any form or by any means, without the express written permission of Bob’s Famous.

In addition, you may not use Bob’s Famous online communities to:

gain unauthorized access to our online communities, network or computer systems;

interfere with any other person’s use or enjoyment of our online communities;

breach any laws concerning the use of public telecommunications networks and interfering or disrupting networks or websites connected to our online communities;

copy any portion of the website, or any material posted by Bob’s Famous on our other online communities, or the content except as part of an Internet service provider’s incidental caching of pages or for your own personal review later; or

“hack,” interfere with or disrupt our online communities or any servers directly or indirectly connected with the service or promote any such activity

Bob’s Famous will do its best to bring you uninterrupted, functional use of Bob’s Famous online communities: That said, we do not guarantee that the functions contained on Bob’s Famous online communities will be uninterrupted or error-free, or that our online communities or their servers will be free of viruses or other harmful components. If we are made aware of any defects, we will always do our best to correct them.

Please understand that Bob’s Famous disclaims all responsibility for any loss, injury, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to: (1) any errors in or omissions from Bob’s Famous online communities, including but not limited to technical inaccuracies and typographical errors; (2) any third party websites or content therein directly or indirectly accessed through links in Bob’s Famous online communities; (3) any information which is posted by any 3rd party, including without limitation, information posted on any related blog; (4) the unavailability of Bob’s Famous online communities, or any portion of our online communities; (5) your use of Bob’s Famous online communities; or (6) your use of any equipment or software in connection with Bob’s Famous online communities.

As a convenience to Bob’s Famous, our online communities may include links to third party websites or material which are beyond its control. Bob’s Famous is not responsible for content on other websites outside of our online communities. Your use of any linked is subject to the terms and conditions of use and privacy policy imposed by the operator of the linked website, and Bob’s Famous disclaims all liability in connection with your use of a linked website.

We are always improving and updating our online communities to further enhance your experience. As a result, our policies will continue to evolve. Bob’s Famous reserves the right to change, modify, add, or remove any of these Terms and any other content at this website from time to time for any reason. We will provide notice of these changes by posting them right here. We encourage you to refer to this page on an ongoing basis for our most current Terms of Use.

This Agreement shall be governed by and construed in accordance with the laws of the State of Massachusetts, excluding that body of law relating to conflict of laws. The parties agree that any controversy or claim arising out of or relating to this Agreement, or the breach thereof, will be settled by binding arbitration in accordance with Massachusetts Code of Civil Procedure Section 1280 et seq., and the then current rules and procedures of JAMS. The arbitration shall be a confidential proceeding, closed to the general public. The arbitration will take place in Boston, Massachusetts and be conducted in the English language. The decision rendered by the arbitrator will be binding upon the parties hereto, and any judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The parties consent to the jurisdiction of all federal and state courts in Massachusetts. Venue will lie exclusively in Boston, Massachusetts. For the sake of clarity, nothing in this paragraph shall affect Bob’s Famous ability to seek from a court injunctive or equitable relief at any time.

If any arbitration or other proceeding is brought to enforce or interpret this Agreement or matters relating to it, the substantially prevailing party, as determined by the arbitrator’s award, will be entitled to recover reasonable attorneys’ fees and other costs and expenses incurred in such arbitration or proceeding from the other party, in addition to any other relief to which such prevailing party is entitled; provided that in no event will the arbitrator have the authority to award punitive damages.

Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Any cause of action you may have with respect to Bob’s Famous online communities must be commenced within one year after the claim or cause of action arises or such claim or cause of action shall be barred.

Parents should always supervise their children while online. Bob’s Famous online communities are not designed nor intended to collect personal information from children under the age of thirteen. So that we may comply with the Children’s Online Privacy Protection Act, we ask that children under the age of thirteen not provide any personal information on our online communities.

Bob’s Famous makes no representation that materials in Bob’s Famous online communities are appropriate or available for use in other locations. If you access our online communities from outside the United States, please understand that our online communities may contain references and/or links to products and services that are not available or are prohibited in your country.

The root of the word community encompasses the concepts of “fellowship” and “courtesy,” as well as “shared responsibility.” By engaging here, you are agreeing to be a steward of the Bob’s Famous community, and thus engender the fellowship, courtesy and shared responsibility as outlined in these guidelines:

You must be 13 or older to engage in this conversation, and if you are between the ages of 13-18, your parent or legal guardian must have reviewed our Terms and have agreed to them for you to participate.

Language is a powerful tool—wield it carefully and respectfully. Offensive, off-color, hurtful, damaging, derogatory, provocative, insulting, abusive, harassing, ugly… remarks will not be tolerated. Period.

Just as in our stores, maintaining a welcoming and safe environment is of paramount importance to us. Bob’s Famous reserves the right to not post or remove any comments at any time for any reason. (Please note: if a portion of a comment is deemed not permissible, the entire comment will not be posted.)

You reserve the right to flag any comment that you deem inappropriate for immediate review and likely removal by Bob’s Famous moderators.

Please keep comments on-topic—the featured Bob’s Famous products and your experience with them or thoughts about them are the topic.

To discuss other pressing Bob’s Famous topics—general store experiences or questions, location inquiries, business inquiries, new vendor pitches, employment interests or any other customer service-related matters, please visit our Contact Us page.

If you have questions or concerns pertaining to a specific section of our store, please contact your local Bob’s Famous Store for assistance.

Bob’s Famous Crew Members may join in the discussion as customers, but will not address internal issues or answer questions on behalf of the Bob’s Famous Company.

If any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire Agreement between you and Bob’s Famous relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements between you and Bob’s Famous with respect to such subject matter. This Agreement may not be changed, waived or modified except by Bob’s Famous as provided herein or otherwise by written instrument signed by Bob’s Famous. Neither this Agreement nor any right, obligation, or remedy hereunder is assignable, transferable, delegatable, or sublicensable by you except with Bob’s Famous prior written consent, and any attempted assignment, transfer, delegation, or sublicense shall be null and void. Bob’s Famous may assign, transfer, or delegate this Agreement or any right or obligation or remedy hereunder in its sole discretion. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption, or section title contained in this Agreement is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof.